Hire Controller- Fixed Term
Job Reference: 26524
As the UK's leading equipment rental company, with 190+ Service Centres nationwide and over 3,700 dedicated employees, it's fair to say we pride ourselves on providing excellent service to over 30,000 customers. We offer years of expertise, certified training, a range of added value services and most importantly, a total commitment to ensuring safety at all times.
If you want to work for a company who are fast becoming THE employer of choice in the rental industry and who can offer you great career progression, then apply NOW!!!
Please note applications via agencies will not be considered.
We are looking for a Hire Controller on a 6 Months Fixed Term to come and join Leada Acrow in Romford.
Leada Acrow supplies products for Hire or Sale for all your Temporary Works requirements, including Formwork, Falsework and Groundworks systems plus Edge Protection and Facade Retention/HD Propping systems, which is a division of A-Plant is one of the UK's leading rental equipment companies. A FTSE 100 company which offers superb training opportunities, a supportive working environment and scope for progression, we are an employer of choice too
Our culture is fast paced, friendly and empowering. With a history of growth and with plans to redefine excellence within the equipment rental industry, our business is going from strength to strength. We provide our customers with the tools they need to do a great job and with training opportunities, scope for progression, and plenty of support on offer, it is fair to say that our people are just as well-equipped.
Roles and responsibilities
On a day-day basis you will work on the hire desk, building great working relationships and product knowledge which you will use to translate your customers requirements into the rental products and services that meet their needs, whilst also maximising sales opportunities. You’ll be an ambassador for our Customer First culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.
It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great co-ordinator, who enjoys planning and organising and working in a busy but friendly team environment.
If you join us we will provide you with a comprehensive company induction and training programme and we will work with you to identify your personal development needs and career progression plan.
What you will need to bring to the role from day one:
- Prior experience in a role where you can demonstrate exceptional customer service skills
- Able to work as part of a team, supporting colleagues
- Flexible and self-motivated, you’ll take the initiative and be keen to embrace new training opportunities
- Great communication skills – both verbal and written
- Effective administration, planning and organisation skills with strong attention to detail and accuracy
- Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
- Previous experience in the hire or construction industry would be advantageous but not essential
The package includes a competitive salary and a flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance and a great Company pension scheme.